Warwick Hospital

Warwick Hospital 2023-09-29 Person 4 5 0

Early on Thursday 14th September, I came Warwick hospital in great pain, evidently due to acute appendicitis. Here are how the departments performed: Surgical Assessment Unit - I was attended to by Lisa (Corcoran?), who noticed that I was in such pain that I could not sit down, in the waiting area. Having spotted this, she moved me to a bed so I could be more comfortable. Next, as she was about to use a piece of equipment, another person came to take it elsewhere. Lisa was assertive in a most professional manner - and was able to retain the critical piece of equipment in order to help me. The way she handled this difficult situation was excellent. Chaplaincy - while waiting for my CT scan, I had a visit from Rob - a volunteer from the chaplaincy. Well done to him for volunteering to talk to people who may be going through difficult or painful times. I enjoyed our chat. I was impressed with all the porters and their careful and diligent manner when moving me around the hospital. Catering was excellent, I had some nice filling and healthy meals - and the staff were polite and friendly. The CT scan team (on Thursday 14/9/23) were excellent. The surgical team evidently did a brilliant job, my thanks to the team. It must seem a tiring and thankless task, it is appreciated. In the Hatton Ward, I wish to pass on my grateful thanks to Amy and Bev (night team) and Lyndsay and Shannon (day team). All were excellent and attentive. Yours faithfully - Mr M Dolphin

Being discharged at the end, a bit more information would have been nice - e.g. how did the surgery go, what were the dos and don'ts once discharged.

Warwick Hospital 2023-09-29 Person 5 5 0

Efficient, friendly very professional service.

Hard to think of anything.

Warwick Hospital 2023-09-28 Person 5 5 0

The team at Warwick are absolutely amazing. From first consultation through to the children’s doctors and everyone in-between, everyone treated us with the urgency every parent wants when coming to a hospital with their child. With all the difficulties currently going on in UK healthcare at the moment, the entire team do Warwick hospital credit as we were seen so quickly a dealt with so swiftly.

N/a

Warwick Hospital 2023-09-26 Person 5 5 0

My daughter was thoroughly taken care of and in a timely member. Every member of staff we dealt with was friendly and efficient

111 possibly didn’t need to send an ambulance for our case, and I could have driven my daughter to a&s

Warwick Hospital 2023-09-25 Person 5 5 0

The receptionists, especially the gentleman , Jack, with the beard, who was working on Monday 25th of September treated all of the arrivals, enquiries, emergency walk ins and ourselves, expediently, kindly and with a caring and reassuring manner despite his being in constant demand and need throughout our stay in A&E

The food vending machine was out of order so if that could be repaired that would help for those waiting a long time to be seen

Warwick Hospital 2023-09-23 Person 5 5 0

I had an appointment in the Colposcopy Unit with Mr Mehr and his team. I was extremely impressed with the care I received from Mr Mehr and his team who were most courteous and reassuring throughout my appointment in the clinic. Mr Mehr informed me step by step of the examination procedure with gentleness and courtesy. I could not expect better treatment from the private sector.

NA

Warwick Hospital 2023-09-19 Person 5 5 0

It was home visit.

Warwick Hospital 2023-09-19 Person 5 5 0

Really positive experience . Concerns listened to and had prompt imaging and result reported quickly .

If safety netting for head injury don’t say come back to the department if you get symptoms x/y/z when they are the symptoms that caused us to come in the first place. (But we were handed over to another doctor who hadn’t taken the original history )

Warwick Hospital 2023-09-18 Person 5 5 0

From receptionists, nurses through to the Dr we were kept updated, treatment given quickly and facilities were as required. Very happy with our timely and effective care.

Door lock on the toilet was broken, other than that perfect!

Warwick Hospital 2023-09-14 Person 4 5 0

I gave birth to my first baby here and spent two nights in the induction ward before delivering my baby in a birthing pool. Each midwife on shift looking after me knew exactly how I've been progressing which suggests they have very good handover process and really made me feel looked after. Their bedside manners are incredible no matter what you're going through, and so incredibly patient with our questions.

None.